Frequently Asked Questions
Does Jodie write everything for the website herself?
Yes absolutely. Jodie loves writing and once she’s written a blog or recipe, she uploads it straight to the website herself. She even takes all the recipe photos herself too. She’s very anal about how it all looks and reads. God forbid having an editor. Jodie would rather stick a fork in her eye….
Do the blogs, fitness section and recipes contain exclusive photos and videos?
Yes absolutely! The photos and videos are created especially for this website so there are lots of unseen and exclusive photos and videos.
How often does Jodie add new content?
Every week. Jodie writes blogs constantly and welcomes your ideas for things you’d like her to write about (tweet her - @jodiemarsh). She uploads new fitness blogs, videos and recipes every week too.
Can I pay monthly for a subscription?
No sorry, at the moment it is a yearly fee only. While it works out at less than £3 a month, there is only the option to pay upfront for a year. This may change in the future.
Are Jodie’s recipes all vegetarian?
Most of Jodie’s recipes are vegetarian yes, however if and where possible, Jodie will always explain how you can add meat into the recipe if you’re a meat eater. So while the main photo and description of each recipe is veggie, the actual recipe list and method contains ways to include meat or substitute something for meat.
Do you accept PayPal?
No sorry, we use Barclays Bank to process payments on this website. You can pay using your debit or credit card.
Is there a fan mail address?
No sorry. You can buy signed photos of Jodie in the shop section, and you can also tweet Jodie directly on her twitter @JodieMarsh
I have forgot my password for my subscription, how can I reset it?
Please email [email protected] with your full name, email address and our team will be more than happy to reset your password.
Where is my order?
Once your order has been placed, our team work hard to ensure it gets to you as soon as possible. If you have not received your order 5 days after your purchase, please email [email protected] with your order number, and our team can track it for you.
Can I make changes to my order?
Sorry, we are not able to change orders after they have been placed.
Do you ship internationally?
No sorry, we only ship to UK mainland at the moment.
Why won’t Jodie do a business video for me in the shop section?
A video promoting a business is a social media/business enquiry so needs to go through her management: [email protected] the videos for sale on here are more for buying as a gift for someone and/or to get a personal shout out or lovely message. Jodie does a lot of these for wedding gifts for example.
How do I contact Jodie for a business/TV/Media opportunity?
All business / TV / Media enquiries for Jodie are looked after by her management. Please contact them on: [email protected]
How do I contact Jodie for a charity enquiry?
All charity enquiries for Jodie are looked after by her management. Please contact them on: [email protected]
Can Jodie promote my brand and/or products on her social media channels?
Yes, please contact her management for more information. You can email them on: [email protected]
How can I advertise my brand and/or products on Jodie’s website?
How do I get Jodie to do a review of my restaurant?
Please send your restaurant address, website and menu to her management on: [email protected]
How do I get Jodie to use one of my products in her recipes?
How do I get Jodie to write a blog about my product?
What if I sign up and then want to cancel my subscription?
As per your consumer rights, you have 14 days from the date of your subscription purchase to cancel your subscription, you will then be refunded. When cancelling your subscription, a £10 admin fee will be deducted from your refund amount.
What else do I get when I sign up for a subscription?
When you sign up you will be sent a load of signed photos in the post so make sure you use your correct postal address when you sign up. You will also receive a discount code to use at www.jstnutrition.co.uk
Does the subscription to the blogs automatically renew?
Yes, if you have used a bank account or card that is still valid then your subscription will automatically renew every year. If you don't want to renew then simply email us at [email protected] to let us know but you MUST do this before the renewal date or else you will be charged a £10 admin fee. Please don't try to cancel your subscription yourself as you will lose access to the blogs and we will have to reactivate it for you for the rest of the time you have paid up for.